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Respecting and protecting customer privacy is vital to
our business. By explaining our Privacy Policy to you, we
trust that you will better understand how we keep our customer
information private and secure while using it to serve you
better. Keeping customer information secure is a top priority,
and we are disclosing our policies to help you understand
how we handle the personal information about you that we collect
and disclose. The provisions of this notice will apply to
former customers as well as current customers unless we state
otherwise.
The Privacy Policy explains the Following:
- Protecting the confidentiality of our customer information.
- Who is covered by the Privacy Policy.
- How we gather information.
- The types of information we share, why, and with whom.
Protecting the Confidentiality of Customer Information:
We take our responsibility to protect the privacy and confidentiality
of customer information very seriously. We maintain physical,
electronic, and procedural safeguards that comply with federal
standards to store and secure information about you from unauthorized
access, alteration, and destruction. Our control policies,
for example, authorize access to customer information only
by individuals who need access to do their work.
From time to time, we enter into agreement with other companies
to provide services to us or make products and services available
to you. Under these agreements, the companies may receive
information about you but they must safeguard this information,
and they may not use it for any other purposes.
Who is Covered by the Privacy Policy:
We provide our Privacy Policy to customers when they conduct
business with our company. If we change our privacy policies
to permit us to share additional information we have about
you, as described below, or to permit disclosures to additional
types of parties, you will be notified in advance. This Privacy
Policy applies to consumers who are current customers or former
customers.
How We Gather Information:
As part of providing you with financial products or services,
we may obtain information about you from the following sources:
- Applications, forms, and other information that you provide
to us, whether in writing, in person, by telephone, electronically,
or by any other means. This information may include your
name, address, employment information, income, and credit
references;
- Your transaction with us, our affiliates, or others.
This information may include your account balances, payment
history, and account usage;
- Consumer reporting agencies. This information may include
account information and information about your credit worthiness;
- Public sources. This information may include real estate
records, employment records, telephone numbers, etc.
Information We Share:
We may disclose information we have about you as permitted
by law. We are required to or we may provide information about
you to third-parties without your consent, as permitted by
law, such as:
- To regulatory authorities and law enforcement officials.
- To protect against or prevent actual or potential fraud,
unauthorized transactions, claims, or other liability.
- To report account activity to credit bureaus.
- To consumer reporting agencies.
- To respond to a subpoena or court order, judicial process
or regulatory authorities.
- In connection with a proposed or actual sale, merger,
or transfer of all or a portion of a business or an operating
unit, etc.
In addition, we may provide information about you to our
service providers to help us process your applications or
service your accounts. Our service providers may include billing
service providers, mail and telephone service companies, lenders,
investors, title and escrow companies, appraisal companies,
etc.
We may also provide information about you to our service
providers to help us perform marketing services. This information
provided to these service providers may include the categories
of information described above under “How We Gather
Information” limited to only that which we deem appropriate
for these service providers to carry out their functions.
We do not provide non-public information about you to any
company who products and services are being marketed unless
you authorize us to do so. These companies are not allowed
to use this information for purposes beyond your specific
authorization.
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